NewPath Mental Health Services had been preparing to launch teletherapy (also known as telemedicine or telehealth) services prior to the COVID-19 pandemic as part of our vision as a community mental health center to reduce barriers or obstacles to mental health services. For this reason, we were able to quickly train our staff and start teletherapy services when people were required to stay at home in response to COVID-19 safety restrictions. NewPath is happy to be able to continue to provide excellent care to new and existing clients during this incredibly stressful and uncertain time.
Currently, the majority of our services are being conducted through our telehealth platform, Theralink. However, even after the health crisis, we plan to continue teletherapy for clients who may need psychotherapy remotely. Teletherapy increases individuals’ ability to access services despite transportation, mobility, time, and child care obstacles. We are grateful for the opportunity to serve our clients in increasingly accessible ways.
What to expect from teletherapy?
Prior to your first session, our Client Services Coordinator will electronically send paperwork for you to fill out and will email an invitation to our teletherapy platform, Theralink. You will create a simple profile that includes your email address, name, and password. On the day of your appointment, you can either join the session through an invite in your email or by logging in through the Theralink website. You will click a button that will bring you to your therapist’s virtual waiting room. When they join the session, you will be able to see and hear each other.
Your session after that will occur as it would in person. Your first appointment is a chance for you and your therapist to get to know one another. Your therapist will ask questions about your life, your background, your mental health history, and your therapy goals. You’ll also have an opportunity to begin collaborating with your therapist on a treatment plan and discussing how your life can be improved by coming to therapy. This is a chance to tell your therapist what you want to be different in your life and to begin discussing how to get there. During your first session, you will schedule future therapy appointments for a time that works for you and your therapist.
Some teletherapy technology requirements to consider:
Reliable device such as a smartphone, tablet, or laptop that enables audio/video.
Strong internet connection.
Headphones (not essential, but can be helpful with privacy and to block out noise).
Chrome or Firefox (web browsers we have found to provide the best connections to the teletherapy platform).
To see if teletherapy is the right option for you or to get more information please call 763-566-0088 and speak to our Client Services Coordinator.